Customer Testimonials

Some of our customers have send us their feedback – if you would like to share your experience with Eclipse Textiles, please either leave your comment in the "Post new comment" box at the bottom of this page or email to eclipse@eclipsetextiles.com.au

Just wanted to let you know how very happy I am with the new range of Aqualife prints. My customers tell me every day what a great selection of prints I have now, the colours are  vibrant and the patterns are out there. Fantastic ! Thanks again, also I have to comment on the great service I get every time I make an order, well done everyone. Monika

Just a little feedback regarding the samples sent to myself this week.
They arrived today at my front door, on time, and exactly what I requested. This is the first time, in a long time that someone has actually followed through with what they said they would do.
I am yet to look at the samples, but I am extremely impressed with your professionalism and I look forward to doing business with you in the near future. You have proved to me that you and your company are not just another average organisation and I want to thank you for these efforts.

Brad, WA

Eclipse Textiles is without question the finest supplier of stretch fabrics in Australia. Not simply from the point of view of their quality range and cost, but also because of many attributes most suppliers overlook. Eclipse strives hard to provide assistance with the technical information not available from other supplies. They take an interest in what you are trying to do and recommend the most appropriate product or offer a choice of samples for you to assess yourself.
Eclipse is not just for the big manufacturers. Indeed new designers will find that Eclipse will become a close technical partner as you grow and develop your business ... it’s a real relationship with your own customer service representative that lasts for years ... an essential element to a successful business.
As a pattern maker for swim and dancewear, I have probably sought more technical information and test samples than most would ask for and Eclipse has always assisted promptly (their turn around times are the fastest in the country). My blog on teaching stretch-fit pattern making to design students (www.patternschool.com) is based wholly on samples provided by Eclipse ... without Eclipse’s help I doubt there would as much information for the student designer, new designer or even the experienced designer looking to keep up to date with the latest in technical textiles. Fashion today means keeping your eye on the ball, keeping up to date on a more technical level than ever before ... Eclipse is your partner in this new world, not just your supplier.

Sincerely
Stuart Anderson
Pattern Maker

Eclipse Textiles has been a supplier of fabrics to our Company, Airy Fairy Costuming for over 14 years.
We have found that the quality of materials and standard of service provided by Eclipse is second to none.
We particularly value the wide range of patterns and colours , as this is something our clients seek when ordering costumes for their performances.
The prompt, efficient and friendly service provided by the Eclipse team is first class.
We have no hesitation in recommending Eclipse Textiles as an outstanding provider of quality textiles and customer service.

Maryellen & John O'Brien
Airy Fairy Costuming

Manufacturing in Australia is tough and when you find a company who smoothes out the bumps, things become easier.
Great product, great price, great service are three of many reasons why dealing with the girls at Eclipse Textiles such a joy.

Bernie Filer
Waterline Manufacturing
 2/15 Venture Drive,
Noosaville. Qld. 4566.
Australia.
www.zeewetsuits.com
E
:sales@zeewetsuits.com

Tinkerbells Gifts and Dance has been purchasing fabrics from Eclipse Textiles for over 4 years. The Eclipse staff are all extremely helpful with both prompt service and excellent product advice. Nothing seems too much trouble for the girls. Eclipse offers a great range of fabrics but most importantly the quality of their products are second to none. The range of colours and designs are outstanding and they continually bring out new Limited Edition prints so our costumes never become boring.

Regards  Sue

Phone | 07 5580 0007   Fax | 07 5580 0007
Address | Shop 9c, 3 Cottonwood Place, Oxenford QLD 4210
Website | www.tinkerbells.com.au

I have been a customer of Eclipse Textiles for over 10 years now, first with RJ Textiles and now as Dance Fabrics Direct. In that time I have built up a great working relationship with the Eclipse team. I mainly deal with Jeanie and Anja and they have always looked after my  specific requirements exceptionally well, advising me of any new products and organising shipments at a moment’s notice. If ever there is a problem they are dealt with immediately and professionally leaving me as the customer more than satisfied! I have no hesitation in recommending Eclipse Textiles as a reputable and honest company to deal with.

Sam Whelan
Director
Dance Fabrics Direct / RJ Textiles
Auckland New Zealand
Sam Whelan

"I have found all my enquiries to have been handled efficiently and professionally by the team at Eclipse.  This in turn has certainly assisted my customers with their purchases of these beautiful fabrics. "

Regards
Roxanne McLean
4U2 Dance
Earls Court, Shops 6 & 7
176 Bourbong Street
BUNDABERG  QLD  4670
# 0417 495 733

“I would be more than happy to recommend your very professional,  friendly service and excellent products to anybody.
At Rowbust Australia, one of our core values is, Positive Associations. We made a decision at the start, that we would only seek out and work with people aligned with our values, both customers as well as suppliers.
We are a small business, manufacturing sportswear in a niche market and finding consistently good quality materials locally can be difficult giving the declining state of the manufacturing industry in Australia.
Finding good quality service can be even more difficult, which is why it is refreshing to come across a company interested in servicing this industry, like Eclipse Textiles. I have found all my transactions with your company very satisfying , you were interested and happy to consider my requirements and even tailor products to suit our needs – always efficient, friendly and adding that little bit of extra care!”

Avril Bastiansz - Product & Sales

As a designer & fashion educator the Eclipse Textile team have a global vision with a local focus in textiles.  The team's textile technology, colour & print range, e communication, social networking, service and advice are superb, on trend and always delivered with a smile.
I would recommend the Eclipse Textile team to anyone, industry and students looking at unique, specialist and developmental textiles.

Kevin Heisner
Designer & Fashion and Textile Educator
Aug 2011

 

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